Business Analysis

Business Analysis

All organisations need to respond to the challenges within today?s highly competitive global economy. Business analysts are at the forefront of these responses, enabling the development of practical, creative and financially sound solutions that address business problems and grasp new opportunities. The fourth edition of this bestselling publication provides comprehensive guidance for business analysts, encompassing the essential concepts, frameworks and techniques needed to provide professional business analysis services. Key topics covered include the strategic context, investigating business situations, managing stakeholders, improving processes and defining requirements. New topics in this edition include the service view of business analysis, the strategic context and enterprise architecture, customer experience analysis and design thinking.


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Editorial Reviews


Business analysis was something I simply did, rather than thinking of it as a profession; that was until I went to the launch of the first edition of Business Analysis. As the profession of business analysis continues to evolve and adapt to a changing environment, I?m delighted that this 4th edition continues to lead the way. It remains the ?go-to? book and most important guide for professional business analysts. Indispensable and invaluable. –Dylan Jones, Deputy Director, Department for Work and Pensions

If you only pick one book to learn about business analysis, this is it. Even after consulting on business change projects for over twenty years, this is my go-to book when I need to remind myself about how to do something. Put simply, it?s the best companion a business analyst can have. –Joe Newbert, Chief Training Officer, Business Change Academy

The part of the book I loved most was on workshops and the clarity created in discovery techniques such as free-form, round-robin brainwriting, etc. and visualization through user stories, mind maps, scenarios, rich pictures etc. These I believe are essential tools and techniques for any business analyst. –Rumesh Wijetung, Director / Trainer at APPTRA Holdings (Pvt) Ltd & Agile Coach at Wiley Global Technology (Pvt) Ltd –This text refers to the paperback edition.

About the Author

Dr Debra Paul is a Chartered Fellow of BCS and is the Managing Director of Assist Knowledge Development Ltd. She is a regular speaker at business analysis conferences, a founder member of the BA Manager Forum and was the chief architect for the BCS Advanced International Diploma in Business Analysis. Debra developed the Business Analysis Service Framework. James Cadle is a Chartered Fellow of BCS and a BCS oral examiner, having worked in business analysis and project management for more than 40 years. As a director of Assist Knowledge Development, he has created and presented a range of courses in his specialist subjects. –This text refers to the paperback edition.

Additional information

Best Sellers Rank

#523,298 in Kindle Store (See Top 100 in Kindle Store) #152 in Data Modeling & Design (Kindle Store) #415 in Data Modeling & Design (Books) #1,222 in Organizational Behavior (Kindle Store)

Customer Reviews

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